Privacy Policy
Senso Estetico SPA
1. Introduction
Welcome to Senso Estetico SPA. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and other details provided when booking an appointment or contacting us.
Payment Information: Payment card details (processed securely through a third-party payment processor).
Technical Information: IP address, browser type, operating system, and website usage details collected via cookies and analytics tools.
Health-Related Information: If necessary for specific spa treatments, with your explicit consent.
3. How We Use Your Information
We use the information collected for the following purposes:
To provide and manage our services, including appointment scheduling.
To process payments and send transactional emails.
To respond to inquiries and provide customer support.
To improve our website, services, and customer experience.
To comply with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Payment processors, booking software, and IT service providers assisting in service delivery.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, sale, or acquisition.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Security Measures
We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent where processing is based on consent.
Object to or restrict certain data processing.
Lodge a complaint with a data protection authority.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Senso Estetico SPA
